We are seeking a Client Outreach Specialist for a short-term assignment supporting an organization focused on affordable housing programs. This role is ideal for someone who enjoys helping people, communicating clearly, and providing excellent customer service.
Position Overview
The Client Outreach Specialist will connect with individuals who have expressed interest in affordable housing programs. You will guide applicants on how to access enrollment information online and provide follow-up support to ensure they have the resources needed to move forward.
Job Requirements
Contact individuals who have inquired about affordable housing programs Provide clear guidance on where to locate information and complete enrollment through the organization s website Answer general questions and provide helpful support Follow up with applicants via phone and text communication Maintain professionalism and accurate communication records Qualifications
Strong communication and customer service skills Comfortable making outbound calls and sending follow-up texts Basic computer and Internet navigation skills Organized, reliable, and detail-oriented Previous call center, outreach, or customer service experience preferred
Pay: $24/hour Assignment Length: Approximately 4 weeks (temporary)